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The final moment you’ve been waiting for has finally arrived. Following your Final Preparation phase of your new ERP implementation, you have arrived at your SAP go-live day! This phase represents a pivotal moment in the SAP Business One implementation journey—the system goes live, and the real-world application of months of meticulous preparation begins. This phase is not just about flipping a switch; it’s about ensuring a smooth transition into daily operations with SAP Business One as the backbone of your business processes. Here’s a closer look at what this phase entails and how both the client and aclaros navigate this critical period.

What Happens during your SAP Go-Live Phase?

The SAP Go Live date is a carefully chosen moment, typically at the start of a new month, marking the official transition to SAP Business One for all business operations. The open transactions from your legacy ERP system has been imported so your team does not skip a beat from day one. This transition is supported by regular touchpoints, SAP go-live checklist and dedicated support from aclaros, ensuring any issues are promptly addressed, and the client team feels confident in their new system. Upon successful completion the project has come to an official close and handed over to the support and continuous improvement team.

Phase Objectives and Activities

SAP as the Operational System

All the system users have officially transitioned over to use SAP Business One for their daily tasks and functions. Appreciatively the cut-over of the critical open transactions from the legacy system to SAP allows the users to continue with business as usual from the first day of go-live. Super users are the first line of support for the end users. The Implementation consulting team are in a state of hyper care to address issues at go-live quickly and swiftly. Regular touch points are co-ordinated to capture any issues that appear throughout the day that may not be critical should be addressed.

Demoting Legacy System

The legacy ERP systems that have been replaced by SAP Business One should be demoted to a read-only status to avoid users from accidentally entering information into both systems. These systems will remain in place for historical reporting requirements until the organization don’t require them any longer.

On-going Support

Once the end-users are stable and all major and minor issues have been resolved it is time to transition your organization to on-going support. This is our Application Maintenance and Extensions Services program that allows for on-going support requests to be tracked via our online portal system but also to initiate new projects, license changes and general inquiry. The key super users are provided access to the support portal that has SAP training material, ‘How-to’ guides and views into historical requests submitted by your company.

Phase Milestones

At the end of each phase a mutual sign-off is completed to ensure that everyone is in agreement that the above deliverables have been met and the project is ready to move onto the next phase.

Continuous improvement

The successful completion of the SAP Go Live and Support phase also signals the project’s conclusion. This milestone is marked by a final review to ensure there are no unresolved issues or concerns, leading to the formal sign-off and project closure. With SAP Business One now at the heart of your operations, the focus shifts from implementation to optimization and growth for years to come. aclaros is committed to supporting your journey, providing the tools, knowledge, and support necessary to leverage your new ERP system fully now and forever.